You gain by owning the paperwork and copies of something sent. I had everything when conversing with a rep in man or woman. He instructed me which the presents and possibilities were not part of any promo, and stated how Telus was finding flooded with a lot of these difficulties.
I will not go into depth regarding my own annoyance and anger. Suffice it to state that immediately after several several hours around the cell phone, with some pretty beneficial persons, and visits to quite a few Telus stores, I succeeded in returning the unit and cancelling the account.
Sounds like anyone dropped the ball in your Optik Tv set box. I'd adhere to up with them for getting this sorted out.
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I'd also like to grasp why this was removed? Appears to be stupid that we now have to connect with tech support to perform something that we failed to want the for previously
If an automatic assistant asks for The rationale of one's phone, mention "I would want to make payment arrangements for my mobility bill".
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TELUS Television+ Problèmes d'authentification via l'app Android et le website web Nous avons récemment souscrit au forfait EnContinu+ et nous avons reçu les courriels pour activer le forfait sur nos différents services.
I invest about $4500 a yr with Telus. In January I received an outdoor digital camera for $seven/month but regretted it and wanted to return it. It absolutely was new within the box - only plugged in to check it. Following a couple of hrs waiting around on the mobile phone I figured out that there is a $340 payment to cancel. That could be a good deal for any $fifty camera. I pleaded While using the agent to waive the payment since I am a loyal customer for therefore lengthy. He claimed a manager will get in touch with to debate. No Telus TV support Canada person named again. Per month afterwards I attempted all over again. Finally, in April, right after 8 hours on the cellphone concerning this concern up to that time, I gave my ultimatum… waive the superior cancellation payment or I cancel each of the services with Telus and go some place else. No. So, I cancelled all the things. A shame, because I have not experienced a person difficulty While using the Tv set, internet, or mobile phones and appreciated Telus… for over 14 a long time. But the $seven cost persisted. Sigh. Much more several hours within the telephone. Why is this the one way to communicate? It is so aggravating and also a colossal waste of time.
No matter, my recommendation is not to do business enterprise with these people as they don't seem to be straightforward about what they are giving, and the deals / options they declare a customer is able to obtain are, in truth, Serious misrepresentations of what is really available.
@Oleginza Wrote: I known as Telus CS at eight.55AM Mountain time and so they hanged up on me, indicating that I need to connect with through "standard office hrs". Is that this for true?
Family and friends don’t need to respond to the decision Handle whenever, as the system remembers the numbers that recently passed the examination. Also, you are able to retain lists of quantities That ought to often be allowed or always blocked by means of your My TELUS account.
Fixed discussions will probably be closed and saved for 90 days, and can be accessed inside the Message Centre inside the My TELUS app.
The TELUS staff acknowledges that our work spans several Territories and Treaty spots and we are grateful for the traditional Understanding Keepers and Elders who're with us now, anyone who has gone in advance of us and the youth that encourage us.